Description
jCMDB is an Asset and Configuration Management plug-in which is fully ITIL (IT Infrastructure Library - IT Service Management best practice) compatible.
jCMDB is designed to work on the building blocks of Jira, so it is naturally integrated with Jira’s capabilities. We call it “jCMDB is born in Jira!” so it’s totally native.
Configuring jCMDB
Create CMDB Project
Firstly, you need to create a JIRA Project to store your CIs (Configuration Items or Assets).
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This screen is used to give a name to your Asset Database, you can give it any name and key for your project.
Create Your CIs
When you click the Submit button, your asset project will be ready for creating your assets.
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This is your first CI / Asset record, it’s a JIRA issue in practice. Then we created another CI record in our CMDB database. Now, we have 2 CI (configuration Item) records.
Asset Relationship
From one of the issues, you may click the MORE button which is located next to Assign button. There will be a list, you will see an option named as “Link”. By clicking the “Link” button, you may create relations between your CIs or assets.
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Now, you can see a relation graph at the right bottom of the screen and you can click “Show bigger” link. That link will open up bigger version of the relation graph which is capable of showing second level relations.
Adding More Asset Types
You may add new issue types from Jira’s administration page if you need custom CI types; https://confluence.atlassian.com/adminjiracloud/adding-editing-and-deleting-an-issue-type-844500747.html
With Add Issue Type button, you can create your new custom CI (Configuration Item) types.
Customizing Asset Statuses
You may also add new statuses to your workflow and add different workflows to your various types of CIs. https://confluence.atlassian.com/display/AdminJIRAServer072/Working+with+workflows
You can add new statuses for your CIs by clicking “Add Status” button.
Adding New
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Attributes to CIs
As we showed in previous screenshots there is lots of preconfigured fields which are ready for use. Of course you can add more fields to your CIs (Configuration Items) from Jira’s administration pages. https://confluence.atlassian.com/display/AdminJIRAServer071/Adding+a+custom+field
From Custom Fields administration page, you may create new fields with “Add custom field” button.
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In your CI view there are different types which categorize your fields.
Export & Import CIs
From Issue search screen, you can export your CI’s in CSV format with all fields included.
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