Description
jCMDB is an Asset and Configuration Management plug-in which is fully ITIL (IT Infrastructure Library - IT Service Management best practice) compatible.
jCMDB is designed to work on the building blocks of Jira, so it is naturally integrated with Jira’s capabilities. We call it “jCMDB is born in Jira!” so it’s totally native.
Configuring jCMDB
Create a CMDB Project
Firstly, you need to create a JIRA Project to store your CIs (Configuration Items or Assets).
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Please be aware, creating a jCMDB project may take more than 1 minute and you may see a timeout message but please don't worry, your project will be created successfully in the background. You may just close the project creation dialog and open your project. Immediately you may start to create your CIs. |
Create Your CIs
When you click the Submit button, your asset project will be ready for creating your assets.
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This is your first CI / Asset record, it’s a JIRA issue in practice. Then we created another CI record in our CMDB database. Now, we have 2 CI (Configuration Item) records.
Asset Relationship
From one of the issues, you may click the MORE button which is located next to Assign button. There will be a list, you will see an option named “Link”. By clicking the “Link” button, you may create relations between your CIs or assets.
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Now, you can see a relation graph at the right bottom of the screen and you can click the “Show bigger” link. That link will open up bigger version of the relation graph which is capable of showing second level relations.
Adding More Asset Types
You may add new issue types from Jira’s administration page if you need custom CI types; https://confluence.atlassian.com/adminjiracloud/adding-editing-and-deleting-an-issue-type-844500747.html
With the Add Issue Type button, you can create your new custom CI (Configuration Item) types.
Customizing Asset Statuses
You may also add new statuses to your workflow and add different workflows to your various types of CIs. https://confluence.atlassian.com/display/AdminJIRAServer072/Working+with+workflows
You can add new statuses for your CIs by clicking the “Add Status” button.
Adding New Attributes to CIs
As we showed in previous screenshots there are lots of preconfigured fields that are ready for use. Of course, you can add more fields to your CIs (Configuration Items) from Jira’s administration pages. https://confluence.atlassian.com/display/AdminJIRAServer071/Adding+a+custom+field
From Custom Fields administration page, you may create new fields with the “Add custom field” button.
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In your CI view, there are different types that categorize your fields.
Export & Import CIs
From Issue search screen, you can export your CI’s in CSV format with all fields included.
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