jCMDB is an Asset and Configuration Management plug-in which is fully ITIL (IT Infrastructure Library - IT Service Management best practice) compatible.
jCMDB is designed to work on the building blocks of Jira, so it is naturally integrated with Jira’s capabilities. We call it “jCMDB is born in Jira!” so it’s totally native.
Create a CMDB Project
Firstly, you need to create a JIRA Project to store your CIs (Configuration Items or Assets).
After clicking Create project button, you need to select jCMDB as your project blueprint.
In the next screen, you can click the select button.
This screen is used to give a name to your Asset Database, you can give it any name and key for your project.
Please be aware, creating a jCMDB project may take more than 1 minute and you may see a timeout message but please don't worry, your project will be created successfully in the background. You may just close the project creation dialog and open your project. Immediately you may start to create your CIs.
Create Your CIs
When you click the Submit button, your asset project will be ready for creating your assets.
If you click Create button from header navigation, you will see issue create screen each Jira issue means a CI (Configuration Item) or Asset. Also, your CI type is an issue type. You can start by choosing your CI type.
There are lots of pre-configured fields for you if you like you may customize your fields from JIRA’s administration screens.
From Create Issue screen, you need to fill the required fields and then you can click Create button. JIRA will create your first CI or asset for you in your jCMDB project.
This is your first CI / Asset record, it’s a JIRA issue in practice. Then we created another CI record in our CMDB database. Now, we have 2 CI (Configuration Item) records.
From one of the issues, you may click the MORE button which is located next to Assign button. There will be a list, you will see an option named “Link”. By clicking the “Link” button, you may create relations between your CIs or assets.
There are different link type options on this screen. After selecting your CI (Issue in Jira world) and link type (labeled as This Issue), you can click the Link button to create any relation.
Now, you can see a relation graph at the right bottom of the screen and you can click the “Show bigger” link. That link will open up bigger version of the relation graph which is capable of showing second level relations.